Coronavirus Information

Updated 16 October 2020

COVID-19 Guidance.

Currently, the FCDO (Foreign, Commonwealth & Development Office) are advising against ‘all but essential travel’ with isolation restrictions on return to the following of our holiday destinations;

Italy, from 18 October

Turkey, from 3 October

Portugal, from 10 September

Croatia, from 20 August

France, from 13 Aug

Spain & The Balearics, from 27 July

To see the latest FCDO advice please visit the FCDO website by clicking here

Other travel restrictions:

Italy – Should you still wish to travel; when you arrive in Italy from the UK, you must show evidence that you tested negative for COVID within the 72 hours before your travel. Do not use the NHS testing service for a test to travel to Italy. You should arrange to take a private test.
Alternatively, you can get a free test on arrival at some airports, or at a testing facility in Italy shortly after you arrive. If you test positive in Italy, you will be required to quarantine. Your quarantine may last from 10 days to 3 weeks, so you should be prepared in case you test positive.

Cyprus – As of 1 August 2020, tourists are permitted to travel to Cyprus on condition that a negative COVID-19 test result, obtained within 72 hours before travel, can be presented on arrival. You’ll be asked to show proof of your test date and result at the border.  You should not use the NHS testing service to get a test in order to facilitate your travel to another country. You should arrange to take a private test.  

If you still wish to travel to any affected area, you should check that your travel insurance is valid when the FCDO advice is ‘against all by essential travel’.

Although we do not have any association with the following insurance companies or act on their behalf we are aware that the following companies offer insurance cover in these situations. It is important that you assess that the policies meet your requirements before making any purchase.

https://www.campbellirvinedirect.com/CIDirect/travelagainstfco.html

https://www.battleface.com/

http://www.highriskvoyager.com/FCO-travel-insurance.html

Coronavirus FAQs

Q. Should I book now for a holiday in 2021 and will my money be safe?

A. Yes - book with confidence, in the knowledge that if government restrictions prevent your holiday from going ahead, you will be entitled to a full refund of all monies paid to us.

Q. Will my holiday be safe when travel resumes following the relaxation of restrictions?

A. What to expect from your holiday - Click here

Q. When do I need to pay my holiday balance?

A. Your final balance payment will be due 12 weeks before your holiday date.

Q. I have a booking with Vintage Travel but I no longer wish to travel.

A. Following the change in travel advice, the majority of our villas are operating as usual and stand ready to provide the accommodation you have booked. Should you decide that you do not wish to travel and there are no FCDO restrictions in place we must ask you to please check your position with your insurance company as your booking will be subject to normal Vintage Travel booking conditions and cancellation charges (click here).

Q . Can I change my holiday dates?

A.   In booking via Vintage Travel you are making a commitment to the owner of your chosen villa to provide the property according to specific dates. Any requests to make changes to this commitment / dates are subject to normal Vintage Travel booking conditions and cancellation charges (click here).

Q. The FCDO Travel Advice is still not to travel to my destination* – what should I do?

A. If you are due to travel to a restricted destination in the next 14 days, we will call you to discuss your options. We will be contacting clients in a strict departure date order with priority given to those due to depart in the next 72 hours.

Q. I have booked my own flights, which have now been cancelled, what happens with regard to the rental of my villa?

A. We are aware that some airlines have cancelled their immediate flying schedule. In this instance your villa rental (and other related costs) will almost certainly be covered by the ‘Travel Disruption’ section of your travel insurance policy and you should contact your insurer in the first instance. Although your original flights are cancelled they may be alternative flights available.

Q. The UK Government has informed me that I should self-quarantine and as such I cannot travel.

A. If you have been told to self-quarantine, for any reason, you should, in the first instance, contact your insurance company as if you need to cancel your holiday the cancellation will be subject to our usual cancellation charges.

Q. I wish to book a new holiday but what would happen if the FCDO Advice reverts to ‘all but essential travel’ for the country I am due to visit?

A. If you book a new 2020 or 2021 holiday with Vintage Travel and within 14 days of departure you are unable to travel due to either the FCDO advice and/or local holiday destination ‘lockdown’, we would offer to move your booking or give you a full refund.

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The information given above is correct as of 16/10/2020. Please note that we reserve the right to amend our policies and timescales due to new/amended travel advice from UK or overseas authorities and/or operational issues -

Our ATOL number is ATOL 2787

Our ABTA number is V5643 www.abta.com