Cancellation Charges

Life is full of surprises and sometimes unforeseen circumstances make it necessary to cancel or alter your holiday arrangements. 

Your cancellation or alteration request must be made in writing and will only be effective when received by us. Cancellations can only be accepted in accordance with the terms and conditions of the service provider. Most of the service providers adopt the following cancellation charges policy:

Period before departure cancellation is made

% (loss) of total booking price

More than 85 days prior to departure

Deposit only

64 - 85 days prior to departure


43 - 63 days prior to departure


Within 42 days prior to departure


If an owner’s policy differs from the above you will be informed at the time of booking.

Once we are in receipt of your written cancellation request we will issue you with a cancellation invoice for your travel insurance provider.

We strongly advise you to ensure that you have adequate travel insurance in place at the time of booking.