Masks must be worn by everyone aged 6 years and older. Exemptions are made for people with medical reasons not to wear one, but proof may be required. Masks must cover the mouth and nose and must be worn, even if social distancing can be observed, as follows
• They must be worn at all times whilst walking around towns and other urban areas including open spaces and parks.
• In all shops and supermarkets
• In all interior establishments open to the public like banks and galleries.
• In places like tourist offices and information centres, museums, petrol stations etc.
Masks do not have to be worn
• On the beach *
• On countryside walks *
• On walks along the sea front including in urban areas *
• Whilst practising sport
• In bars and restaurants once seated *
• In open areas outside of the towns and villages
*Whilst social distancing can be maintained.
It is advisable to carry a mask at all times as police can issue on the spot fines to people who do not have them. Face masks and hand sanitising gel can be bought in most supermarkets and in chemist shops (Farmacias)
• As with all establishments, supermarkets provide hand sanitising gel at the entrance
• They also provide gloves which must be worn whilst inside
• Some supermarkets ask customers to push the trolley ‘handle bars first’ through the check-out aisle as this creates more distance between people.
• In order to minimise the volume of customers inside a supermarket, it is requested that only one person from each group goes inside.
Shopping in General
• There may be separate doors assigned for entering and exiting, with directional arrows and distance markers clearly visible on the floor, where queues tend to form.
• Clothes shops are not providing changing room facilities at the moment and customers are encouraged to purchase and then try items on at home. This is in conjunction with an easy policy for returning unwanted items.
• Local markets are operating as usual and masks must be worn and social distances maintained.
• The beaches of Puerto Pollensa, Cala San Vicente and Formentor are open as usual but facilities such as sunbeds, parasols and WCs have been withdrawn. Lifeguards are working and the flag system is in place. Social distancing (2 metres) must be maintained on the sand and in the water.
• The beaches of Cala d’Or and Porto Colom have sunbeds on the beach as usual, whilst other smaller beaches may not provide this service.
• Multi-hire (www.multi-hire.com) hire sunbeds and parasols, by the day for approximately 3.50 euros.
• Reasonably priced chairs and parasols can be purchased at the ‘Pollensa Shopping Centre’ (on the main road that runs between the old town and the port)
• Children’s parks are open and disinfected on a regular basis. Again, social distancing must be maintained.
• The majority of restaurants and bars are now open, while a lot of hotels remain closed leaving plenty of space for everyone.
• Tables, both inside and outside, are spaced 2 metres apart and social distancing must be maintained.
• Masks do not have to be worn whilst eating and drinking.
• At present it is not necessary to book a table in a restaurant.
• Cash, debit and credit cards are accepted in shops and supermarkets
• Banks are open but numbers allowed inside are limited. There is usually a queue outside and people are called in on an individual basis by a member of staff.
• The local bus service is limited so it’s advisable to check timetables before travelling. Masks must be worn on all public transport.
• Taxis are available as usual. Masks are compulsory whilst riding in a taxi.
• Masks do not need to be worn in private vehicles unless travelling with a passenger who is not in part of the same group/family.